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Auralia Support

iOS · AI Voice Journal

Auralia
Support

Get help with Auralia — built for reflection, clarity,
and personal growth through the power of your voice.

Download on the App Store

Contact Support

We're here
to help.

If you're experiencing any issues or have a question, reach out directly. Real responses from a real person — not a bot.

Email

derkwho@gmail.com

For all support inquiries

Response Time

24 – 48 hours

Typically faster on weekdays

Account issues
Subscription questions
Bug reports
Feature suggestions
Privacy concerns
General questions
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FAQ

Frequently Asked
Questions

Auralia lets you record journal entries using your voice. Your speech is converted to text, then AI generates reflections, summaries, and insights to help you better understand your thoughts and emotions — all without ever having to type a single word.
Yes. Your journal entries are private and tied exclusively to your account. Auralia is designed to keep your personal reflections secure and accessible only to you. Your entries are never sold or shared with third parties.
Yes. After recording a voice entry, you can review the generated transcript and edit the text directly inside the app before saving.
Subscriptions are managed through your Apple ID. To cancel:
  1. Open Settings on your iPhone
  2. Tap your Apple ID at the top
  3. Tap Subscriptions
  4. Select Auralia
  5. Tap Cancel Subscription
Transcription accuracy depends on a few factors:
  • Background noise level
  • Your internet connection stability
  • Speech clarity and pace
For best results, record in a quiet environment and speak at a natural, steady pace. If issues persist, please reach out to support.
Try these steps in order:
  1. Close and reopen the app completely
  2. Check your internet connection
  3. Update to the latest version of Auralia in the App Store
If the issue continues after these steps, please contact support at derkwho@gmail.com with a description of the problem.

Privacy & Data

Your entries
belong to you.

"Your journal is yours — private, secure, and never shared."

Auralia is designed to support reflection and personal growth while respecting your privacy at every step. Your journal entries are not sold, shared with third parties, or used to train models without your explicit consent. If you have any questions about how your data is handled, please contact support directly.

App Information

About
Auralia

App Name

Auralia

Category

Voice Journaling

Platform

iOS

Developer

Derek Hu

Support Email

derkwho@gmail.com

Response Time

24 – 48 hours

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